Return Policy

Return & Exchange Policy – Melora Signature

At Melora Signature, customer satisfaction is our priority. 💖
If you are not completely satisfied with your purchase, we’re here to help.

Exchange Policy

✨ We offer exchanges for eligible products within 7 days of receiving your order.
✨ Items must be unused, unwashed, and in their original condition with tags and packaging intact.

Return Policy

We only accept returns in the following cases:

✔️ Wrong item delivered
✔️ Damaged product received
✔️ Defective item

To request a return, please contact us within 48 hours of delivery with clear pictures of the issue.

Non-Returnable Items

❌ Sale items and discounted products are non-returnable.
❌ Products damaged due to misuse or improper handling are not eligible for exchange or return.

Exchange Process

📩 Contact our support team with your order details.
📦 Once approved, our team will guide you through the exchange process.

Refund Policy

Currently, Melora Signature does not offer cash refunds.
Approved returns may be exchanged for another product or provided as store credit.

Shipping Charges for Exchanges

🚚 Customers may be responsible for exchange shipping charges unless the mistake is from our side.